Channels
Web
Mobile
Email Integration
Telephony Call Centre
Social Media
Connect Devices / IOT
AI and IOT
Agentforce
Marketing Intelligence
Connected Assets
Large Scale Ingestion
Rules Based Actions
Predictive Insight
Analytics and Reporting
Sales AI
Service AI
Marketing AI
Community AI
Commerce AI
Channels
Web
Mobile
Email Integration
Telephony Call Centre
Social Media
Connect Devices / IOT
Industries
Automotive
Automotive Lead Management
Vehicle and Asset Management
Stakeholder Management
Customer Service Management
Dealer Performance Management
Health
Medication Management
Care Coordination
Therapy Management
FHIR Clincal Data Model
Financial Services
Banking
Insurance
Wealth Management
Nonprofit
Fundraising
Program Management
Outcome Management
Government
Health
Connected Assets
Large Scale Ingestion
Industries Common
AI Accelerator
Action Launcher
Data Processing Engine
Business Rules Engine
Decision
Discovery Framework
Engagement
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Marketing
Lead Generation
Website Integration
Drip Marketing
Campaign Management
Campaign Testing
Email Marketing
Social Media Marketing
Customer Interactions
Campaign Optimization
Marketing Automation
Mobile Messaging
Digital Advertising
Customer Segmentation
Content Management
Journey Management
Sales
Lead Management
Opportunity / Pipeline Mgmt
Account Management
Contact Management
Configure, Price, Quote
Social Network Integration
Partner Management
High Velocity Sales
B2B Commerce
Product Management
Payment
Territory Management
Personalisation
Forecasting
Order Management
B2C Commerce
Customer Segmentation
Shipping Management
Commerce
Lead Management
Opportunity / Pipeline Mgmt
Account Management
Contact Management
Configure, Price, Quote
Social Network Integration
Partner Management
High Velocity Sales
B2B Commerce
Product Management
Payment
Territory Management
Personalisation
Forecasting
Order Management
B2C Commerce
Customer Segmentation
Shipping Management
Service
Case and Incident Mgmt
Phone Integration
Knowledgebase
Live Website Chat
Social Networks Integration
Social Integration
Omni-Channel Routing
Macro Automation
Asset Management
Field Service
Engagement
Self-Service Community
Merchant Communities
Plus Community
ISV Community
User Community
CMS
Mass Collaboration (Slack)
Analytics
Service Analytics
Sales and Merchant Analytics
Analytics Templating
Marketing Analytics
Security and Auditing Analytics
Finance
Service Analytics
ISV Performance Analytics
Geo Data Mapping
App Ecosystem
Sales Apps
Marketing Apps
Customer Service Apps
IT and Administration Apps
Human Resources Apps
Finance Apps
Enterprise Resource Planning
Collaboration Apps
Analytics Apps
Sector Accelerator Apps
Support
Salesforce Basic Success
Salesforce Premier Success
Salesforce Signature Success
Advisory Services
Trailhead
Trailhead Classroom Training
Global World Tour Events
Dreamforce Annual Salesforce Event
Partner Community Support
Webinars
MyTrailhead Corporate Training
Community Support
Local User Communities
Trailblazer User Community
Community Conferences
Platform
AI Tooling
API
Auditing and Logging
Availability and Scalability
Big Data
Block Chain
Click Config / Development
Coding and Unit Testing
Dashboard and Reporting
Development Management
Disaster Recovery
File and Record Storage
Integration
ISV / App Packaging
Multi-Language
Platform Events
Privacy and Identity
Salesforce to Salesforce
Scheduled Jobs
Security
Single Sign On
Surveys
Workflow Management
Integration
External Files
Mobile Applications
Process Orchestration
App Network Visualisation
Runtime Management
Connector APIs
Security
Reporting and Analytics
API
Omni-Channel
eCommerce
Business Automation
SaaS Integration
Sharing and Discovery APIs